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January Issue's Summaries
Speak Up, Show Up, and Stand Out: The 9 Communication Rules You Need to Succeed
Loretta Malandro, PhD
You can send and receive information almost anywhere in the world instantaneously. The sheer volume and speed of e-mails, instant messages, text messages, and social media communications means that you are constantly competing for space in a noisy world. To become a powerful and influential communicator in a crowded world, you don’t need a complete overhaul. You merely need to make a strategic shift in how you think and how you communicate.
How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life
Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. This summary explains how to cope with a range of situations with difficult people and to focus on what you can change.
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